Privacy Policy

A. Information You Provide Directly (Account & Financial Data):

• Account Administrator Details: The personal details of the person creating the account, including their First Name, Last Name, Position, and (optionally) their Profile Picture.
• Financial Payout Information: To facilitate payouts, we collect your Bank Account Holder Name, Account Number, Bank Name, Branch, and Account Type (e.g., current, savings).

B. Information You Provide About Your Staff (Team Data):

To build your team's profile and manage your schedules, you must provide information about your professionals/team members, including: First Name, Last Name, Gender, Position, Experience Level, Experience Unit, and Profile Picture.

By providing this information, you represent and warrant to Beautiport that you have obtained all necessary legal consents from your staff members to share this personal data with us for the purposes outlined in this policy.

C. Information You Provide for Your Public Listings (Business & Service Data):

• Business & Store Details: To build your public profile, you provide details about your operation. This is collected either during registration or when you add new features later:
  • For "Services": Business Name, Type of Business (e.g., salon, spa), and Number of Professionals.
  • For "Products": Store Name, Type of Store (e.g., cosmetics store, ayurvedic products), and your Accepted Payment Options (COD/Online).
  • For "Hybrid": You provide details for both services and products.
  In all cases, we also collect your Business Address, Location, Business Hours, Contact Number, Website (optional), and your "About" description.
• Service Details: Service Name, Category (e.g., hair care, skin care), Description, Available Slots, Pricing, Duration, and the Professionals assigned to that service.
• Product Details: Product Name, Product Category, Brand, Price, Stock Quantity, Product Images, SKU (optional), and Barcode (optional).
• Business & Profile Images: To build your public-facing profile, you also provide photos such as your main Cover Image, images for your Services Portfolio, Salon Interior Images, and Store Cover Image.

D. Information We Process on Your Behalf (Your Customer Data):

We collect and process customer information in two distinct ways:

• Partner-Entered Data (Walk-in & Call-in Bookings): The App provides a feature for you to manage your own customers (e.g., walk-ins, phone calls). When you use this feature, you are providing us with the personal information of your customers, including their First Name, Last Name, and Contact Number.
• Your Role as Data Controller: For this data, you are the "Data Controller." You represent and warrant that you have obtained all necessary consents from your customer to enter their data into our system for the purposes outlined in Section 3.
• Platform Bookings & Orders: When an end-user makes a booking or purchase through the public Beautiport app, we collect their personal information (e.g., name, phone number, address) and provide it to you so you can fulfill the service or order.

E. Information We Collect Automatically (Technical Data):

• Usage and Performance Data: We collect information about how you interact with the App, such as features used, screens viewed, taps, and other actions, to understand app usage and identify bugs.
• Device and Technical Data: We collect information from your device, including its model, operating system, unique device identifiers (e.g., Device ID), IP address, and crash logs. This is essential for app functionality, security, and analytics.

App Functionality (Core Services):

• To create and manage your Merchant Partner account.
• To publish your public-facing business profile, service listings, and product shop on the Beautiport user app.
• To publish your staff profiles (including name, position, experience, and profile picture) so that end-users can see who provides your services and you can assign them to bookings.
• To facilitate, manage, and confirm bookings and orders from Users.
• To provide you with a booking management tool for your own Partner-Entered Data (walk-in/call-in clients).
• To use your Partner-Entered Data to send transactional SMS messages (confirmations, reminders, cancellations) to your customers on your behalf.
• To process and remit your bi-weekly payouts and calculate commissions.

Developer Communications:

• To send you service-related communications, such as booking/order confirmations, payout statements, security alerts, and important updates to our terms or policies.
• To respond to your inquiries and provide technical or business support.
• To use the contact information from your Partner-Entered Data to send a one-time invitation to your customer, inviting them to download the public-facing Beautiport (User) App for their own convenience.

Analytics:

To understand how our Merchant Partners use the App, allowing us to fix bugs, improve performance, and develop new features. (All data used for analytics is aggregated and/or anonymized where possible).

Fraud Prevention, Security, and Compliance:

• To verify your identity and business information.
• To prevent fraudulent activity and protect the integrity of the platform (e.g., enforcing Section 5.1 of the Agreement).
• To comply with our legal, financial, and tax obligations.